bojoko Platform Privacy Notice

This page describes what data we collect when you use bojoko and how we keep that data protected. We at bojoko take privacy seriously — your email, national identity number, and payment information are encrypted and retained only for as long as necessary to operate our platform, process your transactions, and comply with regional legal requirements.

We collect information to verify your identity, process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and regional banks (mobile banking, local payment, online payment, e-wallet), maintain account security, and investigate disputes. We do not sell your data to third parties. We do not share your personal information outside bojoko except where required by law or to trusted payment processors who handle transactions under strict confidentiality agreements.

Read this notice carefully to understand our data practices. If you have questions, contact our support team via in-app chat or email — we respond in English and Indonesian within hours.

What Data We Collect on bojoko

We collect your email address and a password of your choosing when you register on bojoko. We collect your national identity number for verification purposes — we cross-check it against regional databases instantly, then do not retain the document itself. If you deposit or withdraw, we collect payment method details (e-wallet address, bank account number) which we tokenise and never store in plain text.

We collect information about your use of bojoko — login times, games played, wagers placed, winnings and losses, support interactions, and device information (operating system, app version, approximate location from IP address). We use this data to detect fraud, investigate disputes, maintain account security, and improve our platform's performance across Jakarta, Surabaya, Bandung, Medan, Semarang, and other regional markets.

We do not collect your physical address unless you voluntarily provide it. We do not collect sensitive data such as health information, biometric data, or financial information beyond what is necessary to process your payments. We do not use cookies to track your behaviour across other websites — our site cookies are limited to login sessions and user preferences on bojoko itself.

How We Use Your Data on bojoko

We use your data to operate bojoko. Your email is used for account notifications, password resets, and support communication. Your identity verification confirms you are who you claim to be and complies with regional anti-money-laundering standards. Your payment details are used only to process deposits and withdrawals — we do not retain them for anything else.

We use your game activity data to detect fraud, prevent account abuse, and investigate disputes. If you report a technical issue or a wager that appears incorrect, we retrieve your session logs and game history to understand what happened. We use your device and location data (approximate, from IP address) to identify unusual login patterns that might indicate account compromise — if we detect a login from an unexpected location, we may lock your account temporarily and ask you to verify your identity.

We may use your data in aggregate — removing all personally identifying information — to analyse how bojoko is used, which games are popular during Liga 1 seasons or Piala AFF tournaments, and what payment methods are preferred across different regions. This helps us improve our platform and plan server capacity during peak periods like Idul Fitri or Imlek holidays.

Third-Party Processors and Data Sharing

We use third-party payment processors to handle deposits and withdrawals on bojoko. These processors receive your payment method details (e-wallet address, bank account number) but do not receive your password or full identity details. They operate under strict data-protection agreements and are not permitted to use your data for their own purposes. We choose processors carefully and audit them regularly for security compliance.

We may disclose your data to law enforcement or government authorities if required by legal process — a court order, warrant, or regulatory investigation. We will notify you of such a disclosure unless legally prohibited from doing so. We do not sell your data to third parties. We do not share your data with marketing companies or data brokers.

Our servers may be located outside your jurisdiction. If you are accessing bojoko from Indonesia but our data centre sits in another country, your data may cross international borders. By using bojoko, you consent to such international transfer, subject to the same encryption and protection standards we apply everywhere.

• 1
  EncryptionStandard

  We encrypt your password and payment data. We use tokenised payment processing so full card / bank details are never stored.

• 2
  Access ControlRestricted

  Only bojoko staff with a legitimate business need can access your data. All data access is logged.

• 3
  RetentionLimited

  We retain your data only as long as your bojoko account is active and for dispute resolution afterward.

• 4
  Your RightsControl

  You can request access to your data, correct inaccuracies, and request deletion of your account.

On bojoko, we encrypt your data, limit our collection to what is necessary, and never sell your information to third parties.

Your Rights Regarding Your Data on bojoko

You have the right to request access to all personal data we hold about you on bojoko. You can contact our support team and ask for a full copy of your account data — your email, identity verification status, payment history, game session logs, and all support interactions. We provide this information within a reasonable timeframe, typically within 5 business days.

You have the right to correct inaccurate data. If you believe your email address or payment method details are incorrect in our system, you can update them yourself through bojoko account settings, or contact our support team for assistance.

You have the right to request deletion of your bojoko account and associated data. If you close your account, we delete or anonymise your data within a reasonable period, except where we are required by law to retain it for tax, regulatory, or dispute-resolution purposes. We may retain anonymised data (stripped of your identity) for analytics and platform improvement.

Cookies and Tracking on bojoko

We use cookies on bojoko to maintain your login session, remember your user preferences (language, dark mode, etc.), and prevent fraud. These are essential cookies — bojoko does not function properly without them. We do not use cookies to track your behaviour across other websites.

Our mobile app does not use cookies in the traditional sense, but it stores local data (your login token, app preferences) on your device. This data is encrypted and never shared with third parties. You can clear this data by uninstalling the app or requesting account deletion through our support team.

Security and Data Breach Notification

We undertake to protect your data from unauthorised access through encryption, access controls, and regular security audits. However, we cannot guarantee absolute security against all threats. If we discover that your data has been compromised — a security breach, unauthorised access, or suspected theft — we will notify you by email within a reasonable timeframe and provide guidance on how to secure your bojoko account.

If you suspect unauthorised access to your bojoko account, contact our support team immediately. We will lock your account, investigate the breach, and assist with account recovery and dispute resolution if fraudulent transactions occurred.

Contact Us About Privacy

If you have questions about our privacy practices on bojoko, or if you wish to exercise any of your rights regarding your data, contact our support team. We respond via in-app chat, email, or ticketing system in English and Indonesian within hours during business hours.

We may update this Privacy Notice from time to time. We will notify you of material changes by email and by posting the updated notice on bojoko. Your continued use of bojoko after updates means you accept the revised Privacy Notice.

Thank you for trusting bojoko with your data. We are committed to protecting your privacy while delivering a secure, fair, and transparent gaming platform across Indonesia and supported regions.